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Return Policy

Midwest Lumber does allow the return of regular inventory products. Certain conditions apply to all returns and are listed below:

  • The proper return request paperwork must accompany all returns.
  • Material can be returned up to 45 days after invoicing.
  • Returned tallies for products sold in random length fashion must proportionally reflect the original tally that was shipped out.
  • On items such as siding and paneling, which are sub-bundled, only full bundles may be returned.
  • Material returned to Midwest Lumber must be packaged properly, corners protected, under bands, and outside paper wrapped in order to receive credit for material.
  • Midwest Lumber reserves the right to inspect material before issuing credit.
  • All returns must be clean and suitable for resale.
  • A 25% restocking charge will be assessed on all returns.
  • The minimum restock charge is $40.
  • If the distance from the Midwest Lumber warehouse to the customer exceeds 150 miles, a return freight charge of $100 will be added in addition to the 25% restock charge.
  • Non-stock “special order” items can not be returned under any circumstances.

*Our return policy is subject to change without notice.

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